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What makes a good security guard?

Manned security can be one of the most important aspects of the running of a successful office. Guards are there to maintain the peace and order of the premises, as well as to help keep the people in it safe. 

However, before hiring someone to take on this important role, it is advisable to give some thought to the kind of person you are looking for - just as with any other job. 

There are several key characteristics and abilities that will serve both them and their employer well - and these should really not be overlooked. 

Honesty and responsibility

This is possibly one of the most essential considerations, as the person you take on will be accepting a role of considerable responsibility. This means they will need to be very reliable and trustworthy, so you do not have to worry about unauthorised personnel gaining access to the premises. 

You may want them to report on what activities they performed while on duty, in addition to anything that may have happened that required their scrutiny or intervention. 

It is also worth bearing in mind that this doesn't just mean they are able to look out for trouble - they will also need to do what is necessary to seek out and prevent trouble before any major damage or harm can be done. 

Intuition and initiative

These responsibilities mean they will be able to demonstrate a strong degree of initiative and intuition at all times. They will have to be quick-thinking and able to come up with solutions to possible problems in a short space of time, particularly during emergency situations when they could be under pressure. 

While they will have to know the rules you wish them to follow, there are bound to be instances where they may be required to put legal requirements or safety first, in which case they will have to be able to work out the optimum course of action themselves. 

Of course, it is to be hoped that such situations will not come about in the first place - and another part of the security guard's role is to identify anything that could present danger and take appropriate action to prevent this from escalating into a bigger issue. 

Confidence - but not arrogance

An attitude of confidence will be required to do this effectively at all times. This also applies when the guard is faced with a person who is being belligerent, which is likely to happen from time to time throughout their career.

However, in such a situation - when someone is being loud, resistant and maybe even physically violent - the guard will have to be cool under pressure to guide their actions in such a way that they can respond, without coming across as arrogant. 

Training and experience

Of course, an appropriate level of training and experience is highly desirable in any trained professional - and this is particularly the case when it comes to security guards. 

The necessary training will give them the skills and knowledge that are critical to how effectively they are able to perform their job, while higher levels of experience suggest the professional will have a more intuitive understanding of how to respond to certain situations and why. 


Posted by Andrew Miller

Image courtesy of Thinkstock/iStock

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